Bergen IT at Glen Rock Fall Festival – Sunday, 9/24/17

Bergen IT at Glen Rock Street Fair - 9/27/15, 11am - 4pm.

Stop by the Bergen IT booth at the Glen Rock, NJ Autumn Craft Street Fair.
9/25/16 from 11am – 4pm. Rock Road Business District

September is a beautiful month to spend time outdoors in NJ.  So why not take an afternoon stroll through the Glen Rock Fall Festival on Sunday, 9/24 from 10am – 5pm.

Bergen IT will have a booth at the Glen Rock Fall Festival, and we’d love to see you. Walk through charming Glen Rock, NJ’s Rock Road Business District and check out quality crafts and sample a variety of foods. You can also meet local business owners, hear live music, and talk technology and listen to audio demos at the Bergen IT booth.

Get Your Tech Questions Answered at the Glen Rock Fall Festival

We always love to see our clients at the annual Glen Rock Fall Festival. It’s a great opportunity to talk about our computer support, managed services, virus removal, IT  and tech support services, audio/video installations, multi-room audio, indoor/outdoor audio, flat screen TV upgrades, home theater, and website services.
We appreciate learning from long-time friends and new visitors  when they come to the booth and discuss the tech issues that concern them. Perhaps you’re worried about cyberthreats and the impact of the Equifax data breach. Maybe you want information about why your computer is running slowly.  Or perhaps want to know more about Sonos. Stop by the Bergen IT booth and talk to us about whatever tech needs you might have.

Audio Demos at the Bergen IT Booth

Back again this year: we’re holding audio demos at the Glen Rock Street Fair booth! There are lots of great options in stereo equipment these days. The quality is very high, but the price points for new stereo equipment are generally much lower. If you come to the Glen Rock Fall Festival we’d love to talk to you about how to hear beautiful music and get great audio at an affordable price.
Come by the booth and pick up a chocolate or two, chat about tech issues, or just say hello. The borough of Glen Rock NJ is a great place to visit. The fall festival is sponsored by the Glen Rock Chamber of Commerce.
We hope to see you!

 

Contact Bergen IT:

Need assistance with your audio or computer equipment? Bergen IT is happy to help.

solutions@bergenit.net
201-689-1823
www.bergenit.net

 

Bergen IT is a client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, and can remotely assist clients across the USA.
Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. For more information, go to: www.bergenit.net.

Keyboard Shortcuts | Making a Quick Escape: [CTRL + W]

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Today, in Keyboard Shortcuts, we will be covering [CTRL + Q] and [CTRL + W].

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First Keyboard Shortcut: [CTRL + Q]

 

[CTRL + Q] is used in Microsoft Word as a formatting tool. Pressing this combination of keys on your keyboard will result in Aligning Left any highlighted text.

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Below is a good example of this effect, with the red text being that which has been highlighted:

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Before pressing [CTRL + Q]:

This is the beginning of example text.

This is the middle of example text.

This is the end of example text.

After pressing [CTRL +Q]:

This is the beginning of example text.

This is the middle of example text.

This is the end of example text.

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This Shortcut is helpful for when working on a document with complex formatting, like a script or a resume.   In Google Chrome, Mozilla Firefox, and Internet Explorer, [CTRL + Q] does nothing.

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Second Keyboard Shortcut: [CTRL + W]

 

[CTRL + W] can be used to exit a single document or page without exiting the entire program. This can be done in any program.

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In Google Chrome, Mozilla Firefox, and Internet Explorer, pressing [CTRL + W] will exit you from the tab or webpage you are currently in.

If you have multiple tabs currently open, this will push you into the tab immediately to the right. Otherwise, it will exit you from the browser completely.

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In Microsoft Word, pressing [CTRL + W] will exit the document you are currently in.

However, it will also leave the Microsoft Word window open. This allows you to open a new document without restarting Word or keeping the current document open.

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To see the full list of [Keyboard Shortcuts] click here.

                                                                                                                                                                

Bergen IT is an award-winning, client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. We are four-time winners of the Angie’s List Super Service Award. For more information, go to: www.bergenit.net.

Let’s Learn About Keyboard Shortcuts!

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Do you want to save time while typing and browsing on your computer? Do you want to be able to work without your mouse? Keyboard Shortcuts can help you do just that!
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“Keyboard Shortcuts” are quick keystroke combinations that enable specific command functions within a program. You can use these in any MicrosoftGoogleMozilla, or Apple program to help facilitate your every-day work.
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Here, we will be breaking down some key Keyboard Shortcuts for use in Chrome, Firefox, Internet Explorer, and Word:
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Keyboard Shortcuts

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Click on a shortcut below to find out more about what it can do and how it will help in your everyday life:

  1.        CTRL + Q  ;  CTRL + W

                                                                                                                                                         

Bergen IT is an award-winning, client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. We are four-time winners of the Angie’s List Super Service Award. For more information, go to: www.bergenit.net.

Ransomware, Cybersecurity, and “We Protect”

The recent ransomware attacks damaged thousands of businesses and institutions worldwide.  Some companies and organizations were forced to suspend operations. Others ended up greatly hobbled when their computers were disabled. Files were locked up and held hostage by unknown attackers.BIT_Shield_Logo

For many businesses, this was a wake-up call. It suddenly became clear that their data and their computer equipment could be compromised or disabled simply because of mistakenly clicking a tainted link. Ransomware is real, and cybersecurity is necessary to combat it.

But there are still lots of companies, especially micro and small businesses, that continue slumbering and remain unprotected. Now more than ever, the alarm should be sounding.

 

Ransomware: it can happen to you.

After years of thinking that computer breaches only happened to somebody else, small business owners in Bergen County, NJ, Rockland and New York, NY and around the country are finally realizing that the size of a company is not what determines if they’ll get hacked. Size doesn’t matter. Just as a car is an easy target for theft if its doors are unlocked and the key is in the ignition, hackers will go after businesses whose computers are the least protected, and most vulnerable.

 

Cybersecurity: essential for small business

It’s important to remember that for micro and small businesses technology helps you:

  • Run your business
  • Work with clients
  • Be productive
  • Make money.

But what if…

  • Your data was compromised or stolen?
  • Your tech tools failed you?

Are you prepared?

When your tech equipment goes down or your data is corrupted:

  • You. Can’t. Function.
  • Your…business…STOPS.

 

Your Data = Your Business

 

If you’re serious about your business then you need to Get Business Technology Protection NOW.

Sign up TODAY for Bergen IT’s We Protect Plan.

 

Bergen IT’s We Protect Plan

 

Safety. Security. Support. Bergen IT’s We Protect Plan will help you sleep at night.

The plan includes:

  • First-class computer tech support
  • 24/7 anti-virus protection
  • 24/7 monitoring
  • Server maintenance
  • Security updates and patches
  • Operating system updates
  • Checkups & cleanings
  • Safety reports
  • Personalized service
  • Remote access support
  • Discounted on-site service
  • Mobile device assistance

Talk to us TODAY about the We Protect Plan service level that’s right for your business.

 

Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

 

Bergen IT is an award-winning, client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. We are four-time winners of the Angie’s List Super Service Award. For more information, go to: www.bergenit.net.

Seniors & Technology: The Good, the Bad, and the Ugly

JI at Flight SimulatorDid you know that seniors are among the fastest growing groups of technology users in the country? Access to computers, the internet, smart phones, enhanced audio/TV, social media, etc., has brought an improved quality of life to millions of Americans aged 60+.

And yet, the senior population also often faces roadblocks and risks when trying to use technology. Costa Rodis and Felicia Halpert from the award-winning tech services provider Bergen IT LLC will be holding a lively presentation and discussion at Lee Memorial Library in Allendale, NJ — Thursday, May 4th at 1pm.

The presentation is entitled: “Seniors & Technology: The Good, the Bad, and the Ugly.”

Seniors and Technology: Benefits and Risks

There are lots of advantages available to those seniors who use computers. And mobile devices such as tablets or smart phones can bring great benefits. For seniors who are comfortable, technology can aid with everything from shopping, to health checks, to communication with loved ones who are far away.

But for those seniors who have no training, technology can sometimes be daunting, even overwhelming. Seniors often find themselves confused or frustrated by their equipment. And certainly there are risks to seniors when their computers and personal information become infected by viruses, or are accessed by hackers. Identity theft is a key concern for people aged 60+.

Bring your technology questions to “Seniors & Technology: The Good, the Bad, and the Ugly,” and be part of this engaging afternoon discussion.

 

WHEN:

Thursday, May 4th, 1 pm

 

WHERE:

Lee Memorial Library

500 West Crescent Avenue

Allendale, NJ 07401

Phone: 201-327-4338

This presentation is sponsored by Autumn Years magazine.

 

Bergen IT is an award-winning, client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. We are four-time winners of the Angie’s List Super Service Award. For more information, go to: www.bergenit.net.

 

Outdoor Audio & TV: Free Presentation!

Bringing Music and TV Outdoors_Bergen IT

Spring is here! Are you ready to get outside?

Join Bergen IT LLC at the Glen Rock Public Library on Wednesday, 3/29 at 7pm for:

 

“Bringing Beautiful Music and TV to the Great Outdoors (or at least your backyard).”

 

The last dregs of snow are still holding on. But soon you’ll be sitting outside in your backyard or on your deck. Before the heat is on, consider whether you want to add TV or beautiful music to your little piece of the great outdoors.

 

Better Entertaining: Outdoor Audio & TV

Imagine entertaining friends and family for dinner on the patio or at poolside. Or perhaps you love to just relax in your Adirondack chair with a book and cool drink.

Now think about music playing in the background, or watching a baseball game under the stars. Great news: these days the tech options available for outdoor audio & video are affordable, functional, and flexible.

Bergen IT, a Glen Rock-based business, will be talking about what’s hot in outdoor A/V technology and design. We’ll review different types of equipment that can fit your taste and budget. We’ll consider portability options. And we’ll discuss how this equipment holds up in bad or hot weather. Sonos, HEOS, Yamaha, and Klipsch are some of the brands we’ll be reviewing.

“Bringing Beautiful Music and TV to the Great Outdoors (or at least your backyard)” will be a fun, interactive evening in which we’ll play some tunes, and demonstrate products.

The Glen Rock Public Library is located at 315 Rock Road, Glen Rock, NJ  07452

Glen Rock Public Library

Phone #: 201-670-3970

Registration for this event is required, either in person or over the phone.

Our thanks to Glen Rock-based FirstLight Home Care of Bergen County for co-sponsoring this event.

FirstLight Home Care of Bergen County

 

Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

 

Bergen IT is an award-winning, client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. We are four-time winners of the Angie’s List Super Service Award. For more information, go to: www.bergenit.net.

 

Bergen IT 4X Winner, Angie’s List Super Service Award

Bergen IT 4X Winner of Angie's List Super Service Award

Bergen IT LLC’s Founder and CTO, Costa Rodis, and Felicia Halpert, President. Bergen IT has won an Angie’s List Super Service Award for the fourth year in a row.

Bergen IT LLC has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

 

This is Bergen IT’s fourth consecutive year winning the award.

 

The achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

 

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Computer Repair and Services and Stereo & Home Theater Systems categories in the NY/NJ area were able to do it.”

 

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

 

“We are very pleased to receive the Angie’s List Super Service award for 2016,” said Bergen IT LLC’s President, Felicia Halpert. “And we are proud of the fact that we’ve been selected for this award for the fourth year in a row. Bergen IT works hard to provide high-quality, reasonably-priced service. Our clients know that they can trust us with their technology. We remain laser-focused on offering first-class tech support that’s local, and avoids ‘Geek Speak.’”

 

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

 

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

 

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

 

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Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

 

Bergen IT is a client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. For more information, go to: www.bergenit.net.

 

Network with Bergen IT & others at Barnert Business Expo!

Why sleep late tomorrow? Come to Franklin Lakes, NJ to meet Bergen IT and network with lots of other excellent businesses and people at the Barnert Business Expo!

This is a great opportunity to connect with reputable local service providers in a relaxed setting. And it’s a terrific way to network with other business owners.

We love seeing our clients, and events like the Barnert Business Expo make that possible. And we always want to hear from people about their tech issues and concerns.

Bergen IT will be at the Expo talking about our computer, A/V, and web services. We’ll discuss the newest audio technology, and how it can be integrated with your existing equipment. Demos will be available.

Where:

Barnert Temple,  747 Route 208 South, Franklin Lakes, NJ 07417.Barnert Business Expo Social Image[4]

When:

Sunday, 2/26, from 9am – 11:30am.

 

A wide array of businesses will be represented, including:

Cabi Clothing for Women

College Essay Coaching

Executive Coaching and Career Advice

Furniture

Insurance

Tech Services and Solutions

Jewelry Design

Mortgage Banking

Natural Healing Center

Optometrist

Pediatrician

Pilates

Professional Organizer

Psychotherapist

Real Estate

Small Ship Cruising

Teen Tours and Community Service Programs

Traffic and Criminal Attorney

Website design and hosting

Strategic Project Management and Writing Services

 

Light refreshments will be available.

Don’t miss this great networking opportunity. It will be an interesting and fun event.

We look forward to seeing you!

 

Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

Bergen IT is a client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. For more information, go to: www.bergenit.net.

Scams: They Can Happen to Anyone

imagesTech scams are all-too-commonplace. It’s important to have tech support that you know and trust. Here’s a story that demonstrates why.

Jim has been retired for some time and enjoys a quiet life with his wife in Franklin Lakes, NJ.  Now in his eighties, Jim spends a good amount of time reading, writing, and researching on the web.

Scams often Start with a Phone Call

Last weekend, Jim got a call.  The man on the phone said that his company works with Microsoft. He stated that there was a serious virus on Jim’s computer.  If Jim did not act immediately, he was told, he could lose all the data on his computer. In addition, other computers in his home would soon be infected.

This was scary news. Jim willingly gave his debit card information to the caller, who charged him $1,400.  Relieved, Jim allowed the caller to remotely access his computer to “fix” the problem.

Later that day Jim told his wife, Mary, about the call. His thinking: that her computer should also be “fixed” by the same people who had fixed his computer.  Mary was suspicious. She told Jim he should take his computer to the Apple store to be checked.  Apple’s prognosis: that the computer was too compromised and too old to fix without great expense. Jim now needed a new computer.

Judy also called Bergen IT, and explained the story to us.  We immediately told her that this call was a scam. We urged that she and Jim contact their bank right away and see if anything could be done to stop the payment, and to report the incident to the police.

Scams often Include Equipment Tampering

When we checked the router and Mary’s computer, it was apparent that indeed the router had been reset. In addition, a remote access program had been installed on her computer.  We secured the router, making sure everything was password protected. We also removed the remote access program from her MacBook Pro.  In addition, we installed Sophos Antivirus for Mac and ran a scan to ensure there were no infections living on the computer.

Scammers are out there. They are working, all the time. They are in countries all over the world, and they know how to contact you. Scammers don’t care how nice, how old, or how needy you are. They want to trick you out of your money and your personal or business data.

Do not give anyone remote access to your computer unless you trust them. And specifically, do not give access or payment to someone who says they are from Microsoft. They are not.

 

Tech Support you can Trust

It’s important to have access to professional tech support that you can trust. That way, should you ever get a call from  someone unfamiliar, you can check with your professional resource.

We talked with Jim and Mary about scams like this so that they are prepared in the future. They know they can call us if they have the slightest suspicion someone is trying to hoodwink them.

And when Jim gets a new computer from Apple, we’ll be back to ensure that his computer is properly protected.

Bergen IT is a trusted tech partner for all of our clients.

 

Have questions about whether your technology is clean and secure?

 

Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

Bergen IT is a client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. For more information, go to: www.bergenit.net.

Bergen IT Works with Paterson Habitat for Humanity

Why spend a hot summer day at the beach when you can build a house in Paterson, NJ with Habitat for Humanity?Bergen IT_Paterson Habitat for Humanity

The Bergen IT LLC team participated in a Paterson Habitat for Humanity build this August. The heat and humidity were no match for us!

We learned a lot about the organization and the community through this experience. And along the way we strengthened our own teamwork.

“If I Had a Hammer…”

We sawed and drilled, and dug, and lugged. Within a few hours we saw real progress: an outdoor deck on the 2nd floor nearly completed; the stairs up to that deck from the backyard were well underway.

Elsewhere in the house a group of employees from a large corporation worked on the garage and the bedrooms.

This house will be a beautiful home for a family later this fall.

Paterson, NJ & Habitat for Humanity

Bergen IT_Paterson Habitat for Humanity, NJPaterson, NJ, the 3rd-largest city by population in NJ, is just over the border from Bergen County. And yet it feels like a world away. The city’s infrastructure and its residents face daunting challenges. But there’s also growth and potential in this culturally diverse city.

Paterson Habitat for Humanity focuses on developing affordable, quality housing for hard-working residents. House-by-house and block-by-block, Habitat’s aim is to stabilize the living situation for families, and make neighborhoods safe.

We learned a great deal about Habitat and Paterson. And we fortified our ability to work together as a team. Bergen IT looks forward to the next opportunity to help. Want to join us?

There are many ways to volunteer for Paterson Habitat for Humanity. You don’t just have to wield a hammer. It’s possible to help as an Bergen IT_Paterson Habitat for Humanity, New Jerseyindividual, or as a business of any size. For more info go to:

http://www.patersonhabitat.org/volunteer/

Or Call: 973-595-6868

 

Contact Bergen IT:

Solutions@BergenIT.net
201-689-1823
www.bergenit.net

Bergen IT is a client-centered, comprehensive tech support and strategy company for businesses, professionals, and homeowners. The company services customers in the NJ and New York City metropolitan area, including northern New Jersey (Bergen, Essex, Hudson, Morris, and Passaic, NJ), Manhattan and the Bronx, Rockland and Westchester, NY and can remotely assist clients across the USA.

Bergen IT provides computer, mobile device, audio, TV, and home theater services.  Our focus is on providing personal attention, reasonable rates and top-notch expertise. For more information, go to: www.bergenit.net.